betjl Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") is published by betjl ("betjl," "we," "us," "our"), the operator of the online gaming platform accessible at betjl.biz. This Policy describes how betjl collects, processes, stores, shares, and protects personal data ("Personal Data") relating to individuals who register for, access, or use any part of the betjl platform, including its casino games, sports betting services, bingo, arcade games, promotions, and customer support channels ("Services").

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. By creating a betjl account or otherwise using the betjl Services, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy.

This Policy applies to all players accessing betjl from the Philippines, including those in Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions. If you are accessing betjl from outside the Philippines, this Policy applies to the extent that Philippine law requires it.

2. Data Controller

betjl acts as the Personal Information Controller (PIC) for the Personal Data of its players, as defined under RA 10173. For all data privacy queries, requests, and complaints, you may contact betjl's designated Data Protection Officer (DPO) at the contact details provided in Section 13 of this Policy.

Where betjl engages third-party service providers (including payment processors, game providers, and KYC verification services) to process Personal Data on its behalf, such providers act as Personal Information Processors (PIPs) under RA 10173 and are bound by contractual obligations that require them to process data only in accordance with betjl's instructions and applicable Philippine data protection law.

3. Data We Collect

betjl collects the following categories of Personal Data in connection with your use of the betjl platform:

betjl does not collect sensitive personal information as defined under RA 10173 (such as health data, political affiliation, or biometric data) unless specifically required by applicable law or PAGCOR regulation and explicitly disclosed to you at the point of collection.

4. How We Use Your Data

betjl uses your Personal Data only for lawful, specified, and legitimate purposes. The principal purposes for which your data is processed include:

• Account management: Creating, maintaining, and managing your betjl player account, including authentication and security processes such as OTP verification during betjl Login.
• Service delivery: Enabling you to deposit funds, play games, place bets, withdraw winnings, and access all features of the betjl platform.
• Regulatory compliance: Fulfilling betjl's obligations under PAGCOR regulations, including Know Your Customer (KYC) requirements, Anti-Money Laundering Act (AMLA) obligations, and responsible gaming mandates.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, account takeover attempts, and other security incidents on the betjl platform.
• Customer support: Processing support requests, resolving account issues, and responding to your queries via live chat and email.
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling indicators and applying applicable self-exclusion, deposit limit, or cooling-off measures.
• Marketing communications (consent-based only): Sending you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications.
• Platform improvement: Analysing aggregated and anonymised usage data to improve betjl's platform features, game offerings, and user experience.

5. Legal Basis for Processing

Under RA 10173, betjl processes your Personal Data on the following legal bases:

• Consent: Where you have given clear, informed, and freely given consent — for example, when opting in to marketing communications or providing biometric data for enhanced KYC verification.
• Contractual necessity: Where processing is necessary to perform the contract between you and betjl — including your registration, deposits, gameplay, and withdrawal of winnings.
• Legal obligation: Where processing is required to comply with betjl's obligations under Philippine law, including PAGCOR regulations, AMLA, and the Data Privacy Act itself.
• Legitimate interests: Where processing is necessary for betjl's legitimate business interests, including fraud prevention, platform security, and improving betjl's services — provided these interests are not overridden by your rights and freedoms.

6. Data Sharing & Disclosure

betjl does not sell, rent, or trade your Personal Data to any third party for commercial or marketing purposes. betjl may share your Personal Data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash (Mynt), Maya (PayMaya Philippines), GrabPay, BancNet, and participating Philippine banks (BPI, BDO, Metrobank) for the purpose of processing deposits and withdrawals.
• KYC & identity verification providers: Third-party providers that assist betjl in verifying player identity documents in compliance with PAGCOR and AMLA requirements.
• Game content providers: Licensed game studios whose titles are made available on the betjl platform; these providers may receive anonymised gameplay data necessary for game functionality.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law, court order, or valid regulatory request.
• Professional advisers: Legal counsel, auditors, and other professional service providers bound by confidentiality obligations, where necessary for betjl's business operations.

7. Cookies & Tracking Technologies

betjl uses cookies and similar tracking technologies on betjl.biz to enable essential platform functionality, improve your experience, and analyse platform usage. The categories of cookies used by betjl include:

• Strictly necessary cookies: Required for the betjl Login session, navigation, and security functions. These cannot be disabled without impairing the platform's core functionality.
• Functional cookies: Remember your preferences such as language, display settings, and last-visited game category across betjl sessions.
• Analytics cookies: Collect aggregated and anonymised data about how players use betjl.biz to help betjl improve the platform. No personally identifying information is transmitted through analytics cookies.

You may adjust your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the betjl platform, including the ability to maintain a logged-in session.

8. Data Retention

betjl retains your Personal Data for as long as your betjl account is active and for a period thereafter as required to fulfil the purposes described in this Policy, or as mandated by applicable Philippine law, including:

• Transaction and financial records are retained for a minimum of five (5) years following the date of the transaction, in accordance with AMLA requirements.
• Account registration data is retained for the duration of your account's existence and for five (5) years following account closure.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Gaming history data is retained for five (5) years for regulatory audit and responsible gaming monitoring purposes.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with betjl's data disposal procedures and NPC guidelines.

9. Data Security

betjl implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and betjl.biz.
• AES-256 encryption for Personal Data stored in betjl's systems.
• OTP-based two-factor authentication for betjl Login from new or unrecognised devices.
• Role-based access controls that restrict staff access to Personal Data on a need-to-know basis.
• Regular security audits and penetration testing of betjl's platform infrastructure.
• Incident response procedures for detecting, reporting, and remedying Personal Data breaches in accordance with NPC notification requirements under RA 10173.

While betjl takes all reasonable steps to secure your data, no online platform can guarantee absolute security. You are reminded to use a strong, unique password for your betjl account and to keep your login credentials confidential.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your Personal Data held by betjl:

• Right to be informed: The right to be informed about how your Personal Data is being processed, as described in this Policy.
• Right of access: The right to request a copy of the Personal Data betjl holds about you and details of how it is being used.
• Right to rectification: The right to request correction of inaccurate or incomplete Personal Data in your betjl account.
• Right to erasure: The right to request deletion of your Personal Data where betjl no longer has a legal or legitimate basis to retain it, subject to overriding legal obligations.
• Right to data portability: The right to receive your Personal Data in a commonly used, machine-readable format where technically feasible.
• Right to object: The right to object to processing of your Personal Data for direct marketing or where processing is based on betjl's legitimate interests.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe betjl has breached your data privacy rights.

To exercise any of the above rights, contact betjl's Data Protection Officer using the contact details in Section 13. betjl will respond to all valid data subject requests within the timeframe prescribed by RA 10173 and NPC guidelines.

11. Children's Privacy / Age Restriction

betjl's Services are strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations and Philippine law. betjl does not knowingly collect Personal Data from individuals under the age of 21. If betjl discovers that a player is under 21, the account will be immediately suspended, all Personal Data associated with the account will be promptly deleted (subject to any mandatory legal retention requirements), and the matter may be referred to relevant authorities.

If you believe that betjl may have inadvertently collected data from an underage individual, please contact betjl's DPO immediately at the contact details in Section 13.

12. Changes to This Privacy Policy

betjl reserves the right to update this Privacy Policy at any time to reflect changes in its data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, betjl will notify active players via SMS to their registered Philippine mobile number and/or by posting a prominent notice on betjl.biz. The revised Policy will take effect from the date it is published on the platform. Your continued use of betjl following notification of changes constitutes your acceptance of the updated Privacy Policy. betjl recommends that all players review this Policy periodically.

13. Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or betjl's data processing practices, you may contact betjl's Data Protection Officer through the live chat support feature on betjl.biz, or via the email address listed below. betjl is committed to addressing all data privacy queries promptly and in accordance with applicable NPC guidelines.

betjl DPO contact email: [email protected] (plain text — not a clickable link)

If you are not satisfied with betjl's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) in accordance with RA 10173.